Equipment Pickup

Before you start: you'll need a PlayerKit account connected to your child. See Link a Player to Your Account if you haven't done that yet.

From your account, find your player and click Book pickup.

If you have more than one child on the team, choose who this booking is for.

Pick an open time. Times and locations are entirely up to your club — every club runs pickup differently, and some don't open slots until closer to the season.

If your club asks for sizes (jersey, helmet, and so on), answer what you can — “Not sure” is always an option if you don't know yet.

If a jersey number comes up, you can request one — it's a request, not a lock-in. Staff sort out any conflicts in person at pickup.

Confirm the booking — you're all set. You can change or cancel your time from the same place, right up until your club's cutoff.

Nothing available yet? That just means your club hasn't opened pickup times — check back closer to the season. This is a club-by-club schedule, not something PlayerKit controls.

The size or jersey number I asked for wasn't guaranteed.

That's expected — what you enter when booking is a heads-up for staff, not a locked-in reservation. Everything gets confirmed in person at pickup.

Something doesn't fit.

Let your club know at pickup, or reach out right after. Exchanges are handled by your club directly — it's their gear and their process, not something PlayerKit manages automatically.

I need to change or cancel my time.

Open your booking and choose Change time or Cancel booking. This only works up until your club's cutoff, shown on the booking screen — after that, contact your club directly.