Report Found Gear

Thanks for helping. You don't need an account, and you won't see who the item belongs to — that's by design, to keep everyone's information private. Reporting it is enough to help it find its way back.

Scan the tag with your phone's camera, or open the link printed on it. If there's no link, go to support.playerkit.app/scan and type the code shown on the tag.

You'll land on a page that says the tag is protected — that's normal, it just means the owner's details are private. Tap Report found.

If you'd like the owner to be able to reach you, choose how (or pick I'd rather not say) and add a short message, like where you found it. Everything here is optional. Tap Send report and you're done.

Your report doesn't tell you — or anyone else — who the item belongs to. It notifies the team, and it's up to them to reach out if you've left a way to get in touch.

Do I need to sign in or create an account?

No. Reporting a found item never requires an account. If you happen to have one and you're signed in, you may see a little more detail, but it's never required.

The page says the tag is "protected or unavailable" — is that a problem?

No, that's expected. It just means the owner's information is kept private. You can still report the item as found from that same page.

I don't want to leave any contact information — is that okay?

Yes. Choose I'd rather not say and send the report with or without a message. The team will still be notified that their item was found.

The link or code doesn't work at all.

Double-check the code printed on the tag and try typing it in at support.playerkit.app/scan directly. If it still doesn't work, the tag may be damaged or from a different system — there's no need to do anything further.